Trade Application
FAQ
This FAQ section addresses the most common enquiries from trade clients interested in registering for our Trade Program, which provides access to exclusive trade pricing and additional benefits. If you need further information, please feel free to contact the team at info@nookcollections.com.au
What if I'm not accepted into the Trade Program?
What if I'm not accepted into the Trade Program?
If your application isn’t approved, it may be because some details were missing or didn’t meet our eligibility criteria. You’re welcome to reapply with updated information or contact our team for guidance before resubmitting.
Who do I speak to if I have an issue with my trade account?
Who do I speak to if I have an issue with my trade account?
Our Trade Support team is here to help with anything from login issues and updating your details to resolving pricing errors. Please email us at info@nookcollections.com.au and we’ll assist you promptly.
How do I place an order with my trade discount?
How do I place an order with my trade discount?
Once your account is approved, you can either order directly through our Trade Portal at special pricing or email our Trade team with the items and quantities you need. We’ll provide you with an official trade quote.
How much is the discount for a trade account?
How much is the discount for a trade account?
Discounts vary depending on the product and brand. Once you’re approved, you’ll have access to our Trade Portal where you can view exclusive pricing or request a tailored quote from our team.