Warranty Claims

To help our team assess your claim as quickly as possible, please complete all the details requested in the form below. We handle all requests in accordance with our Terms of Service, so we recommend reviewing those policies before submitting your claim.

Please note that while warranty periods may vary between specific brands and ranges, Nook Collections provides a minimum 24-month warranty against manufacturing faults for all lighting items. This warranty covers the repair or replacement of faulty components but does not cover light globes, return freight or electrical labour costs.